Revolutionising Supplier Management at Clayton Utz with Gatekeeper

Name: Clayton Utz
Location: Australia
About: Clayton Utz is a leading Australian law firm with a national presence, they have nearly 200 partners, and over 1400 staff (Legal and Support Services).

1. Reasons for Seeking a Solution

At Clayton Utz, the procurement team approached us with a familiar challenge.

Managing agreements through an Excel spreadsheet proved inefficient, particularly when faced with due diligence checks on suppliers concerning Modern Slavery and IT Security risks.

The manual process of setting calendar reminders led to oversights, unauthorized executions, and the realisation that tighter policies and procedures were necessary.

“We were finding agreements that were lapsing or that were being executed without our knowledge and we knew we needed tighter policies and procedures around this process. That's when we started looking for procurement software that we could tailor to our needs.”

Clayton Utz engaged in an extensive RFP with a clear focus on "centralising all our agreements, access for all users, reporting capabilities for Modern Slavery, IT Security, expiry dates, renewal dates, and electronic signatures with visibility of who has signed."

Gatekeeper emerged as the preferred solution, meeting their specific needs.

2. Implementation Experience

"The implementation period was quite fast and painless."

Implementation began with Clayton Utz and Gatekeeper collaboratively designing the workflows and processes. Following this, Clayton Utz provided their existing agreements as a bulk file.

Gatekeeper took charge of uploading these files into the system, creating supplier profiles, and ensuring crucial information such as start and end dates were inputted.

“On our end we only had two people working in Procurement and Gatekeeper made it very easy for us to continue doing our job while the implementation was taking place. The support we received from Gatekeeper was fantastic.”

3. The Experience to Date

Clayton Utz has replaced the Excel spreadsheet and eliminated the need to store agreements in separate files.

Now, all their agreements are centralised in one accessible location, allowing authorised users to access them with individual logins. Clayton Utz is compliant and audit-ready.

“Gatekeeper has exceeded what we were hoping for.”

To find out how Gatekeeper can support your supplier management requirements, contact us today.